Activating Your Service

To use the Rapid Datacom Mobile Service , you must first purchase and activate an RDC SIM Card kit that can be used with a compatible phone under the bring your own phones program. You must also purchase or redeem an RDC wireless plan. For more information on our plans please visit our website at www.rapid-datacom.com.

You may activate your service by visiting our website at rapid-datacom.com or by calling Customer Service from a phone other than the one you intend to activate. If you have purchased a SIM kit to activate your own phone. Follow the instructions that came with the SIM Kit to activate your service. When you activate your service, you will be provided with a telephone number unless you elect to transfer or “port in” an existing telephone number you are using with another provider. In certain instances, you may not be able to transfer your existing telephone number for reasons outside of our control. Please note that you have no ownership rights to any telephone number, IP address or any other identifier associated with your wireless service, and acknowledge and agree that we may change any such number, IP address or other identifier associated with your service at any time without prior notice to you.

When you activate your service, you will have been register with us by creating an account by producing your name, address, email address and alternative phone number. This is necessary for you to obtain call records and use. Rapid Datacom Mobile Services can only be activated where service is offered and supported by AT&T and Rapid Datacom. The wireless telecommunications networks used by Rapid Datacom are owned and operated by licensed commercial mobile and radio service providers “Carriers” and not Rapid Datacom. Some carriers differentiate the data traffic of customers on a non-carrier brand at times and at locations where there are competing customer demands for network resources. Where the network is lightly loaded, an RDC customer will notice little to any effect from having lower priority. This will be the case in most times and locations at times and at locations where the network is heavily loaded in relation to available capacity however an RDC customer will experience increased latency during a data session. Particularly if the customer is engaged in a data intensive

activity. When network loading goes down or if a customer moves to a location that is less heavily loaded in relation to available capacity the latency associated with a customer’s data connection will improve.

When you activate your service, you will have been register with us by creating an account by producing your name, address, email address and alternative phone number. This is necessary for you to obtain call records and use. Rapid Datacom Mobile Services can only be activated where service is offered and supported by AT&T and Rapid Datacom. The wireless telecommunications networks used by Rapid Datacom are owned and operated by licensed commercial mobile and radio service providers “Carriers” and not Rapid Datacom. Some carriers differentiate the data traffic of customers on a non-carrier brand at times and at locations where there are competing customer demands for network resources. Where the network is lightly loaded, an RDC customer will notice little to any effect from having lower priority. This will be the case in most times and locations at times and at locations where the network is heavily loaded in relation to available capacity however an RDC customer will experience increased latency during a data session. Particularly if the customer is engaged in a data intensive activity. When network loading goes down or if a customer moves to a location that is less heavily loaded in relation to available capacity the latency associated with a customer’s data connection will improve.

If you are using your own compatible phone under the Bring Your own phone program you are responsible for ensuring that the phone is unlocked, and compatible with the service does not interfere with the service and that it complies with all applicable laws rules and regulations. You are also responsible for ensuring that your phone meets all federal laws and standards. You are future responsible for the purchase and maintenance of any additional hardware and or software required to use the Service. Not all aspects of the service are available on all Carrier networks or will function on all phones including phones activated under Bring your own phone program. Some functions and features referenced in the manufacturer’s manual provided with your phone may not be available when using the service. Unless you have purchased a Rapid Datacom Broadband Data Plan, devices capable of only using data service are strictly prohibited and your use of such a device in conjunction with a Rapid Datacom Plan is grounds for immediate deactivation and termination of your service without a refund.

We may at any time and without prior notice to you, modify, cancel and or deactivate your service or take corrective action, for any reason in our sole discretion, including but not limited to your violation of these terms and conditions of service. Further, we may remotely change your phone’s software applications or programming without notice. This could affect information stored on your phone and your phone’s programming and how you are able to use your phone.

All aspects of the service, including plan rates, offerings, features, functionality, and other product specifications are subject to change without notice or obligation. All talk and standby times are quoted in digital mode and are approximate.